Royal77 takes your privacy very seriously. This policy transparently explains how we collect, use, store and protect your personal information in accordance with the Malaysia Personal Data Protection Act 2010.
Every layer of our data protection is specifically designed to safeguard the personal information of Malaysia members.
All your personal data and financial transactions are encrypted using 256-bit SSL technology — the same security standard used by leading banking institutions in Malaysia. Your data remains unreadable even if it falls into the wrong hands.
Royal77 has never and will never sell, rent or commercialise member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are only its custodian, not its owner.
All our data management practices fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We continuously update our policies to keep pace with the latest developments in local data protection legislation.
You have the full right to access, correct, delete, or transfer your personal data at any time. Your account settings panel provides direct access to all information we hold about you.
Your data is stored in enterprise-grade data centres with strict physical and digital access controls. Only authorised personnel with a legitimate business need may access member data.
In the event of any data security breach affecting your information, royal77 is committed to notifying you within 72 hours of the incident being detected — well ahead of current legal requirements.
Important Note: This Privacy Policy provides a comprehensive overview of royal77's data management practices. By using our platform, you agree to the collection and use of information as described herein. If you disagree with any part of this policy, please discontinue use of the platform.
This Privacy Policy applies to all personal information collected by royal77 through our official website, mobile app, live chat, email, phone, and any other communication channels we operate. It covers all users of the royal77 platform in Malaysia, including registered members, prospective members browsing the site, and any party interacting with our platform.
We recognise that privacy is more than a legal requirement — it is the foundation of trust between royal77 and every one of our members. We therefore approach personal data management with a strong sense of responsibility and full transparency in every decision we make regarding your data.
Royal77 only collects information that is strictly necessary to deliver quality, secure and legally compliant services. Below are the categories of data we collect and their purposes:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, security notices and customer support |
| Financial Data | Bank account details, deposit and withdrawal records | Payment processing and fraud prevention |
| Technical Data | IP address, browser type, device model, cookie data | Account security and enhanced user experience |
| Activity Data | Game history, betting logs, bonus records | Responsible gaming monitoring and platform analytics |
Royal77 does not collect sensitive information such as biometric data, medical records, religious beliefs or political views. We also do not knowingly collect data from individuals under the age of 18 — if we discover such information has been inadvertently collected, it will be deleted immediately.
Every use of your personal data by royal77 has a solid legal basis and a clear purpose. We never use your data for purposes unrelated to the services you use.
royal77 does not use your personal data to make automated decisions that significantly affect your rights without human review. If you would like to know more about any decision affecting your account, please contact our support team.
Royal77 does not share your personal data with external parties except in the limited circumstances described below. In all cases of sharing, we ensure that recipients are bound by confidentiality and data protection obligations that are equivalent to or stricter than our own.
We work with a select group of third-party service providers to handle specific platform functions such as payment processing, identity verification, and technology infrastructure. All providers undergo a rigorous security assessment process and are bound by data processing agreements requiring them to protect your information to the standards set by royal77.
Royal77 may be required to disclose certain information to competent authorities if mandated by Malaysian law, a court order or a directive from a legitimate regulatory authority. We will only disclose the minimum information necessary and will notify you in advance where permitted by law.
Royal77 continuously invests in the latest security technologies and practices to protect member personal data from unauthorised access, modification, disclosure or destruction. Our security approach is layered and comprehensive.
Royal77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you as a logged-in user, remember your preferences and maintain the security of your session.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or security of the royal77 platform.
As a royal77 member and data subject under Malaysia's PDPA, you have clear rights regarding your personal information. We are committed to fully respecting and facilitating the exercise of these rights.
Request a copy of all personal data we hold about you
Correct any inaccurate or outdated information in your profile
Request deletion of your data (subject to legal obligations)
Object to the processing of your data for direct marketing purposes
Receive your data in a machine-readable format for portability
Restrict the processing of your data while a dispute or review is in progress
To exercise any of the above rights, contact our privacy team via the platform's live chat. We will process your request within 30 business days. For more complex requests, we may require up to 60 days and will keep you informed of the progress.
Royal77 does not retain your personal data longer than is necessary for the purpose for which it was collected, or longer than required by Malaysian law. Below are our data retention period guidelines:
When the retention period expires, your data will be securely deleted or permanently anonymised so that it can no longer be personally associated with you. The deletion process is carried out using methods that comply with recognised information security standards.
Royal77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data management practices, new legal requirements or improvements in how we protect your information. Each new version of this policy will clearly state the effective date at the top of the document.
For changes deemed material — meaning changes that significantly affect how we use your data or your rights — we will send a notice to your registered email address at least 14 days before the changes take effect. Continued use of the royal77 platform after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the royal77 privacy team is here to help. We take all feedback seriously and will respond within a reasonable timeframe.
You can reach our privacy team via live chat on the royal77 platform, available 24 hours a day, 7 days a week including public holidays. For more formal written complaints, you may also contact us via the official email address listed at the bottom of this website.
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the provisions of the PDPA 2010.
Effective Date: 1 January 2026 | Version: 2.4 | royal77 © 2026
Answers to the most frequently asked questions from members regarding the protection of their personal data.
We prioritise the security and privacy of every member. Register a royal77 account today and play with full confidence that your personal information is always protected.